Diagrams

95 drawings. Each one has SVG, PNG, and HTML, and the disclaimer is in the picture.

T1-R1 How this learning lab works

Programming foundations

File SVGFile PNGFile HTML

Sources and go deeper

• NIST AI Risk Management Framework spec last checked 2026-10
• W3C, Web Content Accessibility Guidelines 2.2 spec last checked 2026-10
• Web accessibility — Wikipedia wikipedia last checked 2026-10

T1-R2 Programs, files, and a notebook

Programming foundations

File SVGFile PNGFile HTML

Sources and go deeper

• Python 3 tutorial vendor last checked 2026-10
• Python.org community community last checked 2026-10
• Git reference vendor last checked 2026-10
• Python (programming language) — Wikipedia wikipedia last checked 2026-10
• Git — Wikipedia wikipedia last checked 2026-10

T1-R3 Python values and functions

Programming foundations

File SVGFile PNGFile HTML

Sources and go deeper

• Python 3 tutorial vendor last checked 2026-10
• Python.org community community last checked 2026-10
• Python (programming language) — Wikipedia wikipedia last checked 2026-10

T1-R4 HTTP and JSON

Programming foundations

File SVGFile PNGFile HTML

Sources and go deeper

• RFC 9110, HTTP Semantics spec last checked 2026-10
• RFC 8259, The JSON Data Interchange Format spec last checked 2026-10
• HTTP — Wikipedia wikipedia last checked 2026-10
• JSON — Wikipedia wikipedia last checked 2026-10

T1-R5 Secrets stay out of the file

Programming foundations

File SVGFile PNGFile HTML

Sources and go deeper

• OWASP Top 10 for Large Language Model Applications community last checked 2026-10
• NIST AI Risk Management Framework spec last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

T1-R6 Tests and a small eval

Programming foundations

File SVGFile PNGFile HTML

Sources and go deeper

• Python 3 tutorial vendor last checked 2026-10
• Python.org community community last checked 2026-10
• Python (programming language) — Wikipedia wikipedia last checked 2026-10

T2-R1 Tokens, not words

How models work

File SVGFile PNGFile HTML

Sources and go deeper

• Vaswani and co-authors, Attention Is All You Need, 2017 paper last checked 2026-10
• Brown and co-authors, Language Models are Few-Shot Learners, 2020 paper last checked 2026-10
• Attention Is All You Need — Wikipedia wikipedia last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

T2-R2 Next-token prediction

How models work

File SVGFile PNGFile HTML

Sources and go deeper

• Brown and co-authors, Language Models are Few-Shot Learners, 2020 paper last checked 2026-10
• Vaswani and co-authors, Attention Is All You Need, 2017 paper last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10
• Attention Is All You Need — Wikipedia wikipedia last checked 2026-10

T2-R3 Context windows

How models work

File SVGFile PNGFile HTML

Sources and go deeper

• Brown and co-authors, Language Models are Few-Shot Learners, 2020 paper last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

T2-R4 Sampling

How models work

File SVGFile PNGFile HTML

Sources and go deeper

• Brown and co-authors, Language Models are Few-Shot Learners, 2020 paper last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

T2-R5 Hallucination

How models work

File SVGFile PNGFile HTML

Sources and go deeper

• NIST AI Risk Management Framework spec last checked 2026-10
• OWASP Top 10 for Large Language Model Applications community last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

T2-R6 Model cards and ids

How models work

File SVGFile PNGFile HTML

Sources and go deeper

• NIST AI Risk Management Framework spec last checked 2026-10
• Brown and co-authors, Language Models are Few-Shot Learners, 2020 paper last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

T3-R1 A job, a shape, and a test

Prompting and evals

File SVGFile PNGFile HTML

Sources and go deeper

• Brown and co-authors, Language Models are Few-Shot Learners, 2020 paper last checked 2026-10
• Prompt engineering — Wikipedia wikipedia last checked 2026-10

T3-R2 Messages

Prompting and evals

File SVGFile PNGFile HTML

Sources and go deeper

• Anthropic, Building effective agents vendor last checked 2026-10
• Amazon Bedrock overview vendor last checked 2026-10
• Prompt engineering — Wikipedia wikipedia last checked 2026-10

T3-R3 Schemas

Prompting and evals

File SVGFile PNGFile HTML

Sources and go deeper

• RFC 8259, The JSON Data Interchange Format spec last checked 2026-10
• OWASP Top 10 for Large Language Model Applications community last checked 2026-10
• JSON — Wikipedia wikipedia last checked 2026-10

T3-R4 A golden set

Prompting and evals

File SVGFile PNGFile HTML

Sources and go deeper

• Python 3 tutorial vendor last checked 2026-10
• NIST AI Risk Management Framework spec last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

T3-R5 Latency and a toy budget

Prompting and evals

File SVGFile PNGFile HTML

Sources and go deeper

• Python 3 tutorial vendor last checked 2026-10
• Python (programming language) — Wikipedia wikipedia last checked 2026-10

T3-R6 Prompt diff

Prompting and evals

File SVGFile PNGFile HTML

Sources and go deeper

• Brown and co-authors, Language Models are Few-Shot Learners, 2020 paper last checked 2026-10
• Prompt engineering — Wikipedia wikipedia last checked 2026-10

T4-R1 Why retrieve

Retrieval

File SVGFile PNGFile HTML

Sources and go deeper

• Lewis and co-authors, Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks, 2020 paper last checked 2026-10
• Retrieval-augmented generation — Wikipedia wikipedia last checked 2026-10

T4-R2 Chunks

Retrieval

File SVGFile PNGFile HTML

Sources and go deeper

• Lewis and co-authors, Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks, 2020 paper last checked 2026-10
• Retrieval-augmented generation — Wikipedia wikipedia last checked 2026-10

T4-R3 Embeddings

Retrieval

File SVGFile PNGFile HTML

Sources and go deeper

• Karpukhin and co-authors, Dense Passage Retrieval for Open-Domain Question Answering, 2020 paper last checked 2026-10
• Lewis and co-authors, Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks, 2020 paper last checked 2026-10
• Word embedding — Wikipedia wikipedia last checked 2026-10
• Retrieval-augmented generation — Wikipedia wikipedia last checked 2026-10

T4-R4 Retrieve, then read

Retrieval

File SVGFile PNGFile HTML

Sources and go deeper

• Lewis and co-authors, Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks, 2020 paper last checked 2026-10
• Retrieval-augmented generation — Wikipedia wikipedia last checked 2026-10

T4-R5 Cite or refuse

Retrieval

File SVGFile PNGFile HTML

Sources and go deeper

• OWASP Top 10 for Large Language Model Applications community last checked 2026-10
• Lewis and co-authors, Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks, 2020 paper last checked 2026-10
• Retrieval-augmented generation — Wikipedia wikipedia last checked 2026-10

T4-R6 Failure modes

Retrieval

File SVGFile PNGFile HTML

Sources and go deeper

• Lewis and co-authors, Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks, 2020 paper last checked 2026-10
• OWASP Top 10 for Large Language Model Applications community last checked 2026-10
• Retrieval-augmented generation — Wikipedia wikipedia last checked 2026-10

T5-R1 An agent is a loop

Agents

File SVGFile PNGFile HTML

Sources and go deeper

• Anthropic, Building effective agents vendor last checked 2026-10
• Yao and co-authors, ReAct: Synergizing Reasoning and Acting in Language Models, 2022 paper last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

T5-R2 Tools and schemas

Agents

File SVGFile PNGFile HTML

Sources and go deeper

• Schick and co-authors, Toolformer: Language Models Can Teach Themselves to Use Tools, 2023 paper last checked 2026-10
• Anthropic, Building effective agents vendor last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

T5-R3 Step caps and traces

Agents

File SVGFile PNGFile HTML

Sources and go deeper

• Anthropic, Building effective agents vendor last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

T5-R4 Human approval

Agents

File SVGFile PNGFile HTML

Sources and go deeper

• NIST AI Risk Management Framework spec last checked 2026-10
• OWASP Top 10 for Large Language Model Applications community last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

T5-R5 ReAct, at learning depth

Agents

File SVGFile PNGFile HTML

Sources and go deeper

• Yao and co-authors, ReAct: Synergizing Reasoning and Acting in Language Models, 2022 paper last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

T5-R6 When not to use an agent

Agents

File SVGFile PNGFile HTML

Sources and go deeper

• Anthropic, Building effective agents vendor last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

T6-R1 The problem MCP names

Model Context Protocol

File SVGFile PNGFile HTML

Sources and go deeper

• Model Context Protocol specification, 2025-06-18 spec last checked 2026-10
• What is the Model Context Protocol (MCP)? spec last checked 2026-10
• Model Context Protocol organization on GitHub community last checked 2026-10
• Model Context Protocol — Wikipedia wikipedia last checked 2026-10

T6-R2 Host, client, and server

Model Context Protocol

File SVGFile PNGFile HTML

Sources and go deeper

• Model Context Protocol specification, 2025-06-18 spec last checked 2026-10
• What is the Model Context Protocol (MCP)? spec last checked 2026-10
• Model Context Protocol organization on GitHub community last checked 2026-10
• Model Context Protocol — Wikipedia wikipedia last checked 2026-10

T6-R3 Tools, resources, and prompts

Model Context Protocol

File SVGFile PNGFile HTML

Sources and go deeper

• Model Context Protocol specification, 2025-06-18 spec last checked 2026-10
• What is the Model Context Protocol (MCP)? spec last checked 2026-10
• Model Context Protocol organization on GitHub community last checked 2026-10
• Model Context Protocol — Wikipedia wikipedia last checked 2026-10

T6-R4 Transports

Model Context Protocol

File SVGFile PNGFile HTML

Sources and go deeper

• Model Context Protocol specification, 2025-06-18 spec last checked 2026-10
• What is the Model Context Protocol (MCP)? spec last checked 2026-10
• RFC 9110, HTTP Semantics spec last checked 2026-10
• Model Context Protocol — Wikipedia wikipedia last checked 2026-10
• HTTP — Wikipedia wikipedia last checked 2026-10

T6-R5 Consent and roots

Model Context Protocol

File SVGFile PNGFile HTML

Sources and go deeper

• Model Context Protocol specification, 2025-06-18 spec last checked 2026-10
• OWASP Top 10 for Large Language Model Applications community last checked 2026-10
• What is the Model Context Protocol (MCP)? spec last checked 2026-10
• Model Context Protocol organization on GitHub community last checked 2026-10
• Model Context Protocol — Wikipedia wikipedia last checked 2026-10

T6-R6 A notes server on paper

Model Context Protocol

File SVGFile PNGFile HTML

Sources and go deeper

• Model Context Protocol specification, 2025-06-18 spec last checked 2026-10
• Lewis and co-authors, Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks, 2020 paper last checked 2026-10
• What is the Model Context Protocol (MCP)? spec last checked 2026-10
• Model Context Protocol — Wikipedia wikipedia last checked 2026-10
• Retrieval-augmented generation — Wikipedia wikipedia last checked 2026-10

T7-R1 Omni-channel, for a learner

Voice and omni-channel agents

File SVGFile PNGFile HTML

Sources and go deeper

• NIST AI Risk Management Framework spec last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

T7-R2 The voice loop

Voice and omni-channel agents

File SVGFile PNGFile HTML

Sources and go deeper

• MDN Web Docs, Web Speech API community last checked 2026-10
• Web Speech API community draft community last checked 2026-10
• W3C /TR/speech-api/ spec confirm This URL returned 404 on 2026-10. The community draft above is the page that opened. last checked 2026-10
• Speech synthesis — Wikipedia wikipedia last checked 2026-10
• Speech recognition — Wikipedia wikipedia last checked 2026-10

T7-R3 A latency budget you label as a lesson

Voice and omni-channel agents

File SVGFile PNGFile HTML

Sources and go deeper

• Python 3 tutorial vendor last checked 2026-10
• MDN Web Docs, Web Speech API community last checked 2026-10
• Web Speech API community draft community last checked 2026-10
• Speech synthesis — Wikipedia wikipedia last checked 2026-10

T7-R4 Chat and messaging beside voice

Voice and omni-channel agents

File SVGFile PNGFile HTML

Sources and go deeper

• NIST AI Risk Management Framework spec last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

T7-R5 Handoff to a person

Voice and omni-channel agents

File SVGFile PNGFile HTML

Sources and go deeper

• Anthropic, Building effective agents vendor last checked 2026-10
• NIST AI Risk Management Framework spec last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

T7-R6 What this lab will not claim

Voice and omni-channel agents

File SVGFile PNGFile HTML

Sources and go deeper

• NIST AI Risk Management Framework spec last checked 2026-10
• Creative Commons Attribution-NonCommercial-ShareAlike 4.0 spec last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

T8-R1 One GPU, then a cluster

Compute, cloud, and a capstone

File SVGFile PNGFile HTML

Sources and go deeper

• NVIDIA H100 GPU product page. Confirm any number before quoting it. vendor last checked 2026-10
• Graphics processing unit — Wikipedia wikipedia last checked 2026-10
• Hopper (microarchitecture) — Wikipedia wikipedia The H100 title redirects to the Hopper page. last checked 2026-10

T8-R2 Colossus as a public story

Compute, cloud, and a capstone

File SVGFile PNGFile HTML

Sources and go deeper

• xAI public site vendor confirm The site root returned 403 on 2026-10. last checked 2026-10
• NVIDIA H100 GPU product page. Confirm any number before quoting it. vendor last checked 2026-10
• Colossus supercomputer page on the xAI site vendor confirm This URL returned 403 on 2026-10, so it is not linked. last checked 2026-10
• Graphics processing unit — Wikipedia wikipedia last checked 2026-10
• Hopper (microarchitecture) — Wikipedia wikipedia The H100 title redirects to the Hopper page. last checked 2026-10

T8-R3 Cloud endpoints

Compute, cloud, and a capstone

File SVGFile PNGFile HTML

Sources and go deeper

• Amazon Bedrock overview vendor last checked 2026-10
• Azure OpenAI documentation path vendor confirm On 2026-10 this URL opened a Microsoft Foundry models page, not a page titled Azure OpenAI. last checked 2026-10
• Vertex AI documentation path vendor confirm On 2026-10 this URL opened Gemini Enterprise Agent Platform docs, not a page titled Vertex AI. last checked 2026-10
• Cloud computing — Wikipedia wikipedia last checked 2026-10

T8-R4 Logs, regions, and data you may use

Compute, cloud, and a capstone

File SVGFile PNGFile HTML

Sources and go deeper

• NIST AI Risk Management Framework spec last checked 2026-10
• OWASP Top 10 for Large Language Model Applications community last checked 2026-10
• Cloud computing — Wikipedia wikipedia last checked 2026-10

T8-R5 A one-page policy

Compute, cloud, and a capstone

File SVGFile PNGFile HTML

Sources and go deeper

• NIST AI Risk Management Framework spec last checked 2026-10
• OWASP Top 10 for Large Language Model Applications community last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

T8-R6 Capstone and certifications

Compute, cloud, and a capstone

File SVGFile PNGFile HTML

Sources and go deeper

• NIST AI Risk Management Framework spec last checked 2026-10
• Creative Commons Attribution-NonCommercial-ShareAlike 4.0 spec last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

T9-R1 Speech in, a model, speech out

Voice AI agent stack

File SVGFile PNGFile HTML

Sources and go deeper

• LiveKit Agents, Pipeline types vendor last checked 2026-10
• Pipecat open source framework vendor last checked 2026-10
• Voice Overview, docs.x.ai vendor The page calls them SpaceXSI Voice APIs, powered by Grok, and separates Speech to Speech, Text to Speech, and Speech to Text. last checked 2026-10

T9-R2 Turn-taking and barge-in

Voice AI agent stack

File SVGFile PNGFile HTML

Sources and go deeper

• LiveKit Agents, Turns overview vendor last checked 2026-10
• Speech to Speech, docs.x.ai vendor The page title is Speech to Speech. The body names the Grok Speech to Speech API and also calls the site SpaceXSI Docs. last checked 2026-10

T9-R3 Latency budgets you label

Voice AI agent stack

File SVGFile PNGFile HTML

Sources and go deeper

• LiveKit Agents, Pipeline types vendor last checked 2026-10
• Pipecat open source framework vendor last checked 2026-10
• Voice Overview, docs.x.ai vendor The page calls them SpaceXSI Voice APIs, powered by Grok, and separates Speech to Speech, Text to Speech, and Speech to Text. last checked 2026-10
• Python 3 tutorial vendor last checked 2026-10

T9-R4 Telephony and WebRTC

Voice AI agent stack

File SVGFile PNGFile HTML

Sources and go deeper

• W3C, WebRTC Recommendation, 13 March 2025 spec last checked 2026-10
• WebRTC — Wikipedia wikipedia last checked 2026-10
• RFC 3261, SIP: Session Initiation Protocol spec last checked 2026-10
• Speech to Speech, docs.x.ai vendor The page title is Speech to Speech. The body names the Grok Speech to Speech API and also calls the site SpaceXSI Docs. last checked 2026-10

T9-R5 LiveKit Agents and Pipecat

Voice AI agent stack

File SVGFile PNGFile HTML

Sources and go deeper

• LiveKit Agents, Pipeline types vendor last checked 2026-10
• Pipecat open source framework vendor last checked 2026-10
• Pipecat, Pipeline and frame processing vendor last checked 2026-10

T9-R6 A hosted voice agent, from the xAI docs

Voice AI agent stack

File SVGFile PNGFile HTML

Sources and go deeper

• Speech to Speech, docs.x.ai vendor The page title is Speech to Speech. The body names the Grok Speech to Speech API and also calls the site SpaceXSI Docs. last checked 2026-10
• Voice Overview, docs.x.ai vendor The page calls them SpaceXSI Voice APIs, powered by Grok, and separates Speech to Speech, Text to Speech, and Speech to Text. last checked 2026-10

T10-R1 Transcription of a recording

Speech analytics and quality

File SVGFile PNGFile HTML

Sources and go deeper

• Speech analytics — Wikipedia wikipedia last checked 2026-10
• Speech recognition — Wikipedia wikipedia last checked 2026-10

T10-R2 Sentiment is a label

Speech analytics and quality

File SVGFile PNGFile HTML

Sources and go deeper

• Sentiment analysis — Wikipedia wikipedia last checked 2026-10

T10-R3 A QA score needs a rubric

Speech analytics and quality

File SVGFile PNGFile HTML

Sources and go deeper

• Speech analytics — Wikipedia wikipedia last checked 2026-10

T10-R4 Redaction

Speech analytics and quality

File SVGFile PNGFile HTML

Sources and go deeper

• Personal data — Wikipedia wikipedia The page title is Personal data. last checked 2026-10

T10-R5 Pitfalls

Speech analytics and quality

File SVGFile PNGFile HTML

Sources and go deeper

• Speech analytics — Wikipedia wikipedia last checked 2026-10
• Sentiment analysis — Wikipedia wikipedia last checked 2026-10
• Personal data — Wikipedia wikipedia The page title is Personal data. last checked 2026-10

T11-R1 Handoff to a person

AI agent safety

File SVGFile PNGFile HTML

Sources and go deeper

• Pipecat open source framework vendor last checked 2026-10
• NIST AI Risk Management Framework spec last checked 2026-10
• Anthropic, Building effective agents vendor last checked 2026-10

T11-R2 Guardrails

AI agent safety

File SVGFile PNGFile HTML

Sources and go deeper

• OWASP Top 10 for Large Language Model Applications community last checked 2026-10
• NIST AI Risk Management Framework spec last checked 2026-10
• Speech to Speech, docs.x.ai vendor The page title is Speech to Speech. The body names the Grok Speech to Speech API and also calls the site SpaceXSI Docs. last checked 2026-10

T11-R3 Consent and recording, as education

AI agent safety

File SVGFile PNGFile HTML

Sources and go deeper

• 18 U.S.C. § 2511, Cornell Law School spec Educational reading of one federal section. Not legal advice, and not a survey of state law. last checked 2026-10

T11-R4 Evaluation and testing

AI agent safety

File SVGFile PNGFile HTML

Sources and go deeper

• LiveKit Agents, Pipeline types vendor last checked 2026-10
• NIST AI Risk Management Framework spec last checked 2026-10

T11-R5 What this chapter will not claim

AI agent safety

File SVGFile PNGFile HTML

Sources and go deeper

• NIST AI Risk Management Framework spec last checked 2026-10
• Creative Commons Attribution-NonCommercial-ShareAlike 4.0 spec last checked 2026-10

T12-R1 Words for this ecosystem

Contact-center ecosystem

File SVGFile PNGFile HTML

Sources and go deeper

• Speech analytics — Wikipedia wikipedia last checked 2026-10
• Customer relationship management — Wikipedia wikipedia last checked 2026-10
• Workforce management — Wikipedia wikipedia last checked 2026-10
• Platform as a service — Wikipedia wikipedia That URL opened the Platform as a service article. The communications-platform section is on that page. last checked 2026-10
• FCC, Multi-line telephone systems: Kari’s Law and RAY BAUM’S Act spec The page says its timeline is not the full rule text. Educational reading, not legal advice. last checked 2026-10

T12-R2 A mind map

Contact-center ecosystem

File SVGFile PNGFile HTML

Sources and go deeper

• NIST AI Risk Management Framework spec last checked 2026-10
• FCC, Multi-line telephone systems: Kari’s Law and RAY BAUM’S Act spec The page says its timeline is not the full rule text. Educational reading, not legal advice. last checked 2026-10

T12-R3 Sister technologies

Contact-center ecosystem

File SVGFile PNGFile HTML

Sources and go deeper

• Workforce management — Wikipedia wikipedia last checked 2026-10
• Speech analytics — Wikipedia wikipedia last checked 2026-10
• FCC, Multi-line telephone systems: Kari’s Law and RAY BAUM’S Act spec The page says its timeline is not the full rule text. Educational reading, not legal advice. last checked 2026-10
• Customer relationship management — Wikipedia wikipedia last checked 2026-10
• Platform as a service — Wikipedia wikipedia That URL opened the Platform as a service article. The communications-platform section is on that page. last checked 2026-10

T12-R4 An integration map

Contact-center ecosystem

File SVGFile PNGFile HTML

Sources and go deeper

• Speech to Speech, docs.x.ai vendor The page title is Speech to Speech. The body names the Grok Speech to Speech API and also calls the site SpaceXSI Docs. last checked 2026-10
• FCC, Multi-line telephone systems: Kari’s Law and RAY BAUM’S Act spec The page says its timeline is not the full rule text. Educational reading, not legal advice. last checked 2026-10
• Customer relationship management — Wikipedia wikipedia last checked 2026-10

T12-R5 Bridges across platforms

Contact-center ecosystem

File SVGFile PNGFile HTML

Sources and go deeper

• LiveKit Agents, Pipeline types vendor last checked 2026-10
• Pipecat, Pipeline and frame processing vendor last checked 2026-10
• Voice Overview, docs.x.ai vendor The page calls them SpaceXSI Voice APIs, powered by Grok, and separates Speech to Speech, Text to Speech, and Speech to Text. last checked 2026-10
• Speech to Speech, docs.x.ai vendor The page title is Speech to Speech. The body names the Grok Speech to Speech API and also calls the site SpaceXSI Docs. last checked 2026-10
• Platform as a service — Wikipedia wikipedia That URL opened the Platform as a service article. The communications-platform section is on that page. last checked 2026-10

T12-R6 Future hooks

Contact-center ecosystem

File SVGFile PNGFile HTML

Sources and go deeper

• Speech to Speech, docs.x.ai vendor The page title is Speech to Speech. The body names the Grok Speech to Speech API and also calls the site SpaceXSI Docs. last checked 2026-10
• FCC, Multi-line telephone systems: Kari’s Law and RAY BAUM’S Act spec The page says its timeline is not the full rule text. Educational reading, not legal advice. last checked 2026-10
• Workforce management — Wikipedia wikipedia last checked 2026-10

One policy, three channels

Overview

File SVGFile PNGFile HTML

Sources and go deeper

• NIST AI Risk Management Framework spec last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

Retrieve then read

Overview

File SVGFile PNGFile HTML

Sources and go deeper

• Lewis and co-authors, Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks, 2020 paper last checked 2026-10
• Retrieval-augmented generation — Wikipedia wikipedia last checked 2026-10

Capped tool loop

Overview

File SVGFile PNGFile HTML

Sources and go deeper

• Yao and co-authors, ReAct: Synergizing Reasoning and Acting in Language Models, 2022 paper last checked 2026-10
• Anthropic, Building effective agents vendor last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

Host, client, server

Overview

File SVGFile PNGFile HTML

Sources and go deeper

• Model Context Protocol specification, 2025-06-18 spec last checked 2026-10
• What is the Model Context Protocol (MCP)? spec last checked 2026-10
• Model Context Protocol — Wikipedia wikipedia last checked 2026-10

Handoff packet

Overview

File SVGFile PNGFile HTML

Sources and go deeper

• Anthropic, Building effective agents vendor last checked 2026-10
• NIST AI Risk Management Framework spec last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

Voice stages

Overview

File SVGFile PNGFile HTML

Sources and go deeper

• MDN Web Docs, Web Speech API community last checked 2026-10
• Web Speech API community draft community last checked 2026-10
• Speech synthesis — Wikipedia wikipedia last checked 2026-10

Words in this lab

Overview

File SVGFile PNGFile HTML

Sources and go deeper

• Vaswani and co-authors, Attention Is All You Need, 2017 paper last checked 2026-10
• RFC 8259, The JSON Data Interchange Format spec last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

Certificates stay outside

Overview

File SVGFile PNGFile HTML

Sources and go deeper

• NIST AI Risk Management Framework spec last checked 2026-10
• Creative Commons Attribution-NonCommercial-ShareAlike 4.0 spec last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

Speech, a model, speech

Overview

File SVGFile PNGFile HTML

Sources and go deeper

• LiveKit Agents, Pipeline types vendor last checked 2026-10
• Pipecat open source framework vendor last checked 2026-10
• Voice Overview, docs.x.ai vendor The page calls them SpaceXSI Voice APIs, powered by Grok, and separates Speech to Speech, Text to Speech, and Speech to Text. last checked 2026-10

Recording, then a label

Overview

File SVGFile PNGFile HTML

Sources and go deeper

• Speech analytics — Wikipedia wikipedia last checked 2026-10
• Sentiment analysis — Wikipedia wikipedia last checked 2026-10
• Personal data — Wikipedia wikipedia The page title is Personal data. last checked 2026-10

Packet, then a person

Overview

File SVGFile PNGFile HTML

Sources and go deeper

• NIST AI Risk Management Framework spec last checked 2026-10
• Anthropic, Building effective agents vendor last checked 2026-10
• 18 U.S.C. § 2511, Cornell Law School spec Educational reading of one federal section. Not legal advice, and not a survey of state law. last checked 2026-10

Person, voice, record, CRM

Overview

File SVGFile PNGFile HTML

Sources and go deeper

• Customer relationship management — Wikipedia wikipedia last checked 2026-10
• Speech analytics — Wikipedia wikipedia last checked 2026-10
• FCC, Multi-line telephone systems: Kari’s Law and RAY BAUM’S Act spec The page says its timeline is not the full rule text. Educational reading, not legal advice. last checked 2026-10
• NIST AI Risk Management Framework spec last checked 2026-10

Call, session, note, person

Overview

File SVGFile PNGFile HTML

Sources and go deeper

• Speech to Speech, docs.x.ai vendor The page title is Speech to Speech. The body names the Grok Speech to Speech API and also calls the site SpaceXSI Docs. last checked 2026-10
• Customer relationship management — Wikipedia wikipedia last checked 2026-10
• FCC, Multi-line telephone systems: Kari’s Law and RAY BAUM’S Act spec The page says its timeline is not the full rule text. Educational reading, not legal advice. last checked 2026-10

T1 map

Programming foundations

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Sources and go deeper

• NIST AI Risk Management Framework spec last checked 2026-10
• W3C, Web Content Accessibility Guidelines 2.2 spec last checked 2026-10
• Web accessibility — Wikipedia wikipedia last checked 2026-10
• Python 3 tutorial vendor last checked 2026-10
• Python.org community community last checked 2026-10
• Git reference vendor last checked 2026-10
• Python (programming language) — Wikipedia wikipedia last checked 2026-10
• Git — Wikipedia wikipedia last checked 2026-10
• RFC 9110, HTTP Semantics spec last checked 2026-10
• RFC 8259, The JSON Data Interchange Format spec last checked 2026-10
• HTTP — Wikipedia wikipedia last checked 2026-10
• JSON — Wikipedia wikipedia last checked 2026-10
• OWASP Top 10 for Large Language Model Applications community last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10

T2 map

How models work

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Sources and go deeper

• Vaswani and co-authors, Attention Is All You Need, 2017 paper last checked 2026-10
• Brown and co-authors, Language Models are Few-Shot Learners, 2020 paper last checked 2026-10
• Attention Is All You Need — Wikipedia wikipedia last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10
• NIST AI Risk Management Framework spec last checked 2026-10
• OWASP Top 10 for Large Language Model Applications community last checked 2026-10

T3 map

Prompting and evals

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Sources and go deeper

• Brown and co-authors, Language Models are Few-Shot Learners, 2020 paper last checked 2026-10
• Prompt engineering — Wikipedia wikipedia last checked 2026-10
• Anthropic, Building effective agents vendor last checked 2026-10
• Amazon Bedrock overview vendor last checked 2026-10
• RFC 8259, The JSON Data Interchange Format spec last checked 2026-10
• OWASP Top 10 for Large Language Model Applications community last checked 2026-10
• JSON — Wikipedia wikipedia last checked 2026-10
• Python 3 tutorial vendor last checked 2026-10
• NIST AI Risk Management Framework spec last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10
• Python (programming language) — Wikipedia wikipedia last checked 2026-10

T4 map

Retrieval

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Sources and go deeper

• Lewis and co-authors, Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks, 2020 paper last checked 2026-10
• Retrieval-augmented generation — Wikipedia wikipedia last checked 2026-10
• Karpukhin and co-authors, Dense Passage Retrieval for Open-Domain Question Answering, 2020 paper last checked 2026-10
• Word embedding — Wikipedia wikipedia last checked 2026-10
• OWASP Top 10 for Large Language Model Applications community last checked 2026-10

T5 map

Agents

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Sources and go deeper

• Anthropic, Building effective agents vendor last checked 2026-10
• Yao and co-authors, ReAct: Synergizing Reasoning and Acting in Language Models, 2022 paper last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10
• Schick and co-authors, Toolformer: Language Models Can Teach Themselves to Use Tools, 2023 paper last checked 2026-10
• NIST AI Risk Management Framework spec last checked 2026-10
• OWASP Top 10 for Large Language Model Applications community last checked 2026-10

T6 map

Model Context Protocol

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Sources and go deeper

• Model Context Protocol specification, 2025-06-18 spec last checked 2026-10
• What is the Model Context Protocol (MCP)? spec last checked 2026-10
• Model Context Protocol organization on GitHub community last checked 2026-10
• Model Context Protocol — Wikipedia wikipedia last checked 2026-10
• RFC 9110, HTTP Semantics spec last checked 2026-10
• HTTP — Wikipedia wikipedia last checked 2026-10
• OWASP Top 10 for Large Language Model Applications community last checked 2026-10
• Lewis and co-authors, Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks, 2020 paper last checked 2026-10
• Retrieval-augmented generation — Wikipedia wikipedia last checked 2026-10

T7 map

Voice and omni-channel agents

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Sources and go deeper

• NIST AI Risk Management Framework spec last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10
• MDN Web Docs, Web Speech API community last checked 2026-10
• Web Speech API community draft community last checked 2026-10
• W3C /TR/speech-api/ spec confirm This URL returned 404 on 2026-10. The community draft above is the page that opened. last checked 2026-10
• Speech synthesis — Wikipedia wikipedia last checked 2026-10
• Speech recognition — Wikipedia wikipedia last checked 2026-10
• Python 3 tutorial vendor last checked 2026-10
• Anthropic, Building effective agents vendor last checked 2026-10
• Creative Commons Attribution-NonCommercial-ShareAlike 4.0 spec last checked 2026-10

T8 map

Compute, cloud, and a capstone

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Sources and go deeper

• NVIDIA H100 GPU product page. Confirm any number before quoting it. vendor last checked 2026-10
• Graphics processing unit — Wikipedia wikipedia last checked 2026-10
• Hopper (microarchitecture) — Wikipedia wikipedia The H100 title redirects to the Hopper page. last checked 2026-10
• xAI public site vendor confirm The site root returned 403 on 2026-10. last checked 2026-10
• Colossus supercomputer page on the xAI site vendor confirm This URL returned 403 on 2026-10, so it is not linked. last checked 2026-10
• Amazon Bedrock overview vendor last checked 2026-10
• Azure OpenAI documentation path vendor confirm On 2026-10 this URL opened a Microsoft Foundry models page, not a page titled Azure OpenAI. last checked 2026-10
• Vertex AI documentation path vendor confirm On 2026-10 this URL opened Gemini Enterprise Agent Platform docs, not a page titled Vertex AI. last checked 2026-10
• Cloud computing — Wikipedia wikipedia last checked 2026-10
• NIST AI Risk Management Framework spec last checked 2026-10
• OWASP Top 10 for Large Language Model Applications community last checked 2026-10
• Large language model — Wikipedia wikipedia last checked 2026-10
• Creative Commons Attribution-NonCommercial-ShareAlike 4.0 spec last checked 2026-10

T9 map

Voice AI agent stack

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Sources and go deeper

• LiveKit Agents, Pipeline types vendor last checked 2026-10
• Pipecat open source framework vendor last checked 2026-10
• Voice Overview, docs.x.ai vendor The page calls them SpaceXSI Voice APIs, powered by Grok, and separates Speech to Speech, Text to Speech, and Speech to Text. last checked 2026-10
• LiveKit Agents, Turns overview vendor last checked 2026-10
• Speech to Speech, docs.x.ai vendor The page title is Speech to Speech. The body names the Grok Speech to Speech API and also calls the site SpaceXSI Docs. last checked 2026-10
• Python 3 tutorial vendor last checked 2026-10
• W3C, WebRTC Recommendation, 13 March 2025 spec last checked 2026-10
• WebRTC — Wikipedia wikipedia last checked 2026-10
• RFC 3261, SIP: Session Initiation Protocol spec last checked 2026-10
• Pipecat, Pipeline and frame processing vendor last checked 2026-10

T10 map

Speech analytics and quality

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Sources and go deeper

• Speech analytics — Wikipedia wikipedia last checked 2026-10
• Speech recognition — Wikipedia wikipedia last checked 2026-10
• Sentiment analysis — Wikipedia wikipedia last checked 2026-10
• Personal data — Wikipedia wikipedia The page title is Personal data. last checked 2026-10

T11 map

AI agent safety

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Sources and go deeper

• Pipecat open source framework vendor last checked 2026-10
• NIST AI Risk Management Framework spec last checked 2026-10
• Anthropic, Building effective agents vendor last checked 2026-10
• OWASP Top 10 for Large Language Model Applications community last checked 2026-10
• Speech to Speech, docs.x.ai vendor The page title is Speech to Speech. The body names the Grok Speech to Speech API and also calls the site SpaceXSI Docs. last checked 2026-10
• 18 U.S.C. § 2511, Cornell Law School spec Educational reading of one federal section. Not legal advice, and not a survey of state law. last checked 2026-10
• LiveKit Agents, Pipeline types vendor last checked 2026-10
• Creative Commons Attribution-NonCommercial-ShareAlike 4.0 spec last checked 2026-10

T12 map

Contact-center ecosystem

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Sources and go deeper

• Speech analytics — Wikipedia wikipedia last checked 2026-10
• Customer relationship management — Wikipedia wikipedia last checked 2026-10
• Workforce management — Wikipedia wikipedia last checked 2026-10
• Platform as a service — Wikipedia wikipedia That URL opened the Platform as a service article. The communications-platform section is on that page. last checked 2026-10
• FCC, Multi-line telephone systems: Kari’s Law and RAY BAUM’S Act spec The page says its timeline is not the full rule text. Educational reading, not legal advice. last checked 2026-10
• NIST AI Risk Management Framework spec last checked 2026-10
• Speech to Speech, docs.x.ai vendor The page title is Speech to Speech. The body names the Grok Speech to Speech API and also calls the site SpaceXSI Docs. last checked 2026-10
• LiveKit Agents, Pipeline types vendor last checked 2026-10
• Pipecat, Pipeline and frame processing vendor last checked 2026-10
• Voice Overview, docs.x.ai vendor The page calls them SpaceXSI Voice APIs, powered by Grok, and separates Speech to Speech, Text to Speech, and Speech to Text. last checked 2026-10