Lucky is a lifelong student and an AI enthusiast, from systems, networking, voice, and the contact center, growing into AI omni-channel agents. Badges are not certifications. Say the exam name or the badge name, not both for one credential.
Lucky is a lifelong student and an AI enthusiast, from systems, networking, voice, and the contact center, growing into AI omni-channel agents.
Instance, hours, queues, routing profiles, security profiles, quotas.
Skill Builder badges (Communications Specialist, Fundamentals, administrator track), passed at 80 percent. Not a proctored Connect specialty exam.
Source: AWS Certification catalog
Flow types, modules, the flow language JSON, Lex slots, and the 8-second Lambda contract.
Connect Developer badge, plus AWS Certified Developer - Associate if the work is Lambda and Streams.
Source: Skill Builder badge blog
Region pairs, Global Resiliency, IAM prefixes, KMS, S3, Kinesis fan-out.
AWS Certified Solutions Architect - Associate is the closest catalog exam. There is still no Connect specialty.
Source: AWS Certification catalog
Domain allow list, UDP 3478, stateless return traffic, VPN kept off the media path, VDI limits.
AWS Certified Advanced Networking - Specialty covers complex networks. Its last day to test is 31 December 2026.
Source: AWS Certification catalog
Forecasting and agent scheduling, agent events, shrinkage, conversational analytics, evaluation forms.
The AI Fundamentals badge is context. It does not configure a flow. Pair it with the analytics and ecosystem tracks.
Source: Forecasting and scheduling
Not a specialty exam on the AWS Certification catalog. Connect recognition is a Skill Builder badge at 80 percent. Say which badge, and do not call it certified.
Signaling can succeed on TCP 443 while media fails on UDP 3478 to TurnNlb.
On 4 August 2026 the admin guide renamed them conversational analytics and agent assist. IAM for assist still shows the wisdom prefix.
You do not register Connect as a phone. The public number hits a flow. A transfer back to CUCM is Transfer to phone number, and attributes do not ride the PSTN.
Global Resiliency in a published pair, shifted 10 percent at a time. A second instance you built by hand is not that pattern.
Support ended 20 May 2026. Remove the blocks. Use a partner or a one-time password.