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Turn on assist only where you can show the source — Quiz

Question 1

Which term matches this description? The control that keeps a generated answer inside the knowledge you provided. If you cannot show the source article, do not treat the answer as a fact.

Show the cited answer

The control that keeps a generated answer inside the knowledge you provided. If you cannot show the source article, do not treat the answer as a fact. The term is Guardrail.

confirm Agent assist. AWS docs. last checked 2026-10. Opened 2026-10. The link left this article and opened the Amazon Connect Customer guide home.

Question 2

Which term matches this description? The content agent assist searches. Default quota is 10 knowledge bases and 5000 content items each.

Show the cited answer

The content agent assist searches. Default quota is 10 knowledge bases and 5000 content items each. The term is Knowledge base.

Connect Customer service quotas - Amazon Connect Customer AWS docs. last checked 2026-10

Question 3

Which term matches this description? The 2023 name for generative assistance. The admin guide renamed it agent assist on 4 Aug 2026. IAM still shows the wisdom prefix.

Show the cited answer

The 2023 name for generative assistance. The admin guide renamed it agent assist on 4 Aug 2026. IAM still shows the wisdom prefix. The term is Amazon Q in Connect.

Flow block definitions in the flow designer in Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Sources and go deeper

sources.json