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E911 for agents on the CCP — Quiz

Question 1

Which term matches this description? The test number that reads back the originating number and the address. Use it instead of a real 911 test. A non-emergency 911 call is described as a 100 USD penalty.

Show the cited answer

The test number that reads back the originating number and the address. Use it instead of a real 911 test. A non-emergency 911 call is described as a 100 USD penalty. The term is 933.

Set up US emergency calling in Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Question 2

Which term matches this description? Outside those Regions, do not invent a 911 design. Use the local emergency method and say so.

Show the cited answer

Outside those Regions, do not invent a 911 design. Use the local emergency method and say so. The term is E911 for agents on the CCP (4).

Set up US emergency calling in Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Question 3

Which term matches this description? The contact attribute that carries the E911 address as a JSON string. Keys include country, A1, A3, HNO, RD, STS, and PC.

Show the cited answer

The contact attribute that carries the E911 address as a JSON string. Keys include country, A1, A3, HNO, RD, STS, and PC. The term is CivicAddress.

Format a physical address for E911 to pass to Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Sources and go deeper

sources.json