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Configure conversational analytics and fix the empty transcript — Quiz

Question 1

Which term matches this description? The contact attribute that carries the E911 address as a JSON string. Keys include country, A1, A3, HNO, RD, STS, and PC.

Show the cited answer

The contact attribute that carries the E911 address as a JSON string. Keys include country, A1, A3, HNO, RD, STS, and PC. The term is CivicAddress.

Format a physical address for E911 to pass to Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Question 2

Which term matches this description? The S3 policy that lets the Connect role put objects. A private bucket with no policy produces a silent missing recording.

Show the cited answer

The S3 policy that lets the Connect role put objects. A private bucket with no policy produces a silent missing recording. The term is Recording bucket policy.

Flow block in Connect Customer: Set recording and analytics behavior - Amazon Connect Customer AWS docs. last checked 2026-10

Question 3

Which term matches this description? A third-party recorder in another account needs the stream ARN from the contact event and an IAM role that can read the stream.

Show the cited answer

A third-party recorder in another account needs the stream ARN from the contact event and an IAM role that can read the stream. The term is Cross-account KVS.

Set up live media streaming of customer audio in Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Sources and go deeper

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