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A depends-on map you can defend — Learn it in 5 minutes
About five minutes of reading
Every later track names the foundation it needs. If that foundation is missing, the track's lab will show the same fault.
Telephony depends on the instance and on quotas. Flows depend on telephony only because a number has to enter somewhere. Lambda depends on IAM. The CCP depends on the network lesson. Analytics depends on Kinesis and S3. Global Resiliency depends on identity, numbers, and a supported Region pair.
The Ecosystem track depends on all of those, because WFM, quality, E911, and the CRM are consumers of ContactId, recordings, agent events, and profiles.
- Read the depends-on line on each track before you skip ahead.
- A migration bridge without flows and routing is a glossary, not a plan.
- E911 depends on Profiles, Lambda, and an outbound whisper flow.
- Price estimates depend on the rate card date, which this campus stamps as 14 October 2026.
Number on this page: Tracks 18. Foundations through Ecosystem
Confirm before relying. Prices, quotas, and exam names change. Use the source linked on this page.
Sources and go deeper
- Security in Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10
- What is Connect Customer? - Amazon Connect Customer AWS docs. last checked 2026-10
- RFC 8446: The Transport Layer Security (TLS) Protocol Version 1.3 | RFC Editor RFC. last checked 2026-10
- AWS History and Timeline regarding Amazon Connect - Overview, Functions, Features, Summary of Updates, and Introduction to Amazon Connect Customer | hidekazu-ko community. last checked 2026-10
- Amazon Web Services - Wikipedia Wikipedia. last checked 2026-10