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Feature timeline — Quiz

Question 1

Which term matches this description? After this date the feature is gone from the console, admin website, CCP, and Voice ID resources.

Show the cited answer

After this date the feature is gone from the console, admin website, CCP, and Voice ID resources. The term is Timeline 2026-05-20: Voice ID end of support.

Amazon Connect Customer Voice ID end of support - Amazon Connect Customer AWS docs. last checked 2026-10

Question 2

Which term matches this description? Same routing and reporting tools cover voice and chat.

Show the cited answer

Same routing and reporting tools cover voice and chat. The term is Timeline 2019-11-21: Web and mobile chat.

AWS History and Timeline regarding Amazon Connect - Overview, Functions, Features, Summary of Updates, and Introduction to Amazon Connect Customer | hidekazu-ko community. last checked 2026-10

Question 3

Which term matches this description? Live analytics, unified profiles, and a task channel. Wisdom and Voice ID enter preview the same day.

Show the cited answer

Live analytics, unified profiles, and a task channel. Wisdom and Voice ID enter preview the same day. The term is Timeline 2020-12-01: Real-time Contact Lens, Customer Profiles, Tasks.

Amazon Connect – Now Smarter and More Integrated With Third-Party Tools | AWS News Blog AWS docs. last checked 2026-10

Sources and go deeper

sources.json