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Slots become attributes or they vanish — Quiz

Question 1

Which term matches this description? The bot service Get customer input calls. Connect stores intent and slots on the contact.

Show the cited answer

The bot service Get customer input calls. Connect stores intent and slots on the contact. The term is Lex V2.

Add an Amazon Lex bot to Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Question 2

Which term matches this description? Slots are empty when the caller hangs up mid-prompt. Handle that.

Show the cited answer

Slots are empty when the caller hangs up mid-prompt. Handle that. The term is Get customer input is the Lex block (2).

Flow block definitions in the flow designer in Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Question 3

Which term matches this description? DTMF and speech can both fill a slot. Test both.

Show the cited answer

DTMF and speech can both fill a slot. Test both. The term is Get customer input is the Lex block (3).

Flow block definitions in the flow designer in Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Sources and go deeper

sources.json