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One customer, three objects — Quiz

Question 1

Which term matches this description? The rules that merge profile records from CRM, orders, and contacts into one customer.

Show the cited answer

The rules that merge profile records from CRM, orders, and contacts into one customer. The term is Identity resolution.

Use Connect Customer Customer Profiles - Amazon Connect Customer AWS docs. last checked 2026-10

Question 2

Which term matches this description? A profile object maxes at 250 KB in the quota table. All objects on one profile share a larger cap.

Show the cited answer

A profile object maxes at 250 KB in the quota table. All objects on one profile share a larger cap. The term is Profiles are the customer, not the contact (2).

Amazon Connect Customer Pricing Appendix - AWS AWS docs. last checked 2026-10

Question 3

Which term matches this description? E911 addresses for agents are stored here on purpose. That is a different profile population from customers. Do not mix the matching rules carelessly.

Show the cited answer

E911 addresses for agents are stored here on purpose. That is a different profile population from customers. Do not mix the matching rules carelessly. The term is Profiles are the customer, not the contact (4).

Amazon Connect Customer Pricing Appendix - AWS AWS docs. last checked 2026-10

Sources and go deeper

sources.json