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Quick connects and the flows behind them — Quiz

Question 1

Which term matches this description? Reads real-time queue and agent metrics into attributes so a flow can branch on them.

Show the cited answer

Reads real-time queue and agent metrics into attributes so a flow can branch on them. The term is Get metrics block.

Flow block definitions in the flow designer in Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Question 2

Which term matches this description? Put the quick connect on the queue the agent is actually using.

Show the cited answer

Put the quick connect on the queue the agent is actually using. The term is Quick connects and the flows behind them (1).

Create quick connects in Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Question 3

Which term matches this description? The transfer flow should set recording if the destination is still inside Connect.

Show the cited answer

The transfer flow should set recording if the destination is still inside Connect. The term is Quick connects and the flows behind them (2).

Create quick connects in Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Sources and go deeper

sources.json