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The CCP is a web app with a telephone inside — Learn it in 5 minutes

About five minutes of reading

Sign-in can succeed when media cannot. Those are different allow lists.

Signaling and the UI use TCP 443 to the instance, CloudFront, and the transport domains. Media uses UDP 3478 to TurnNlb. The docs recommend Option 1, the domain list, and ask you to test more than 200 calls.

VDI and VPN are the usual reasons a lab works and the floor does not. Media should go directly to AWS.

Number on this page: Test size 200. Calls before you trust a new proxy

Sources and go deeper

sources.json