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Voice ID has ended — Quiz

Question 1

Which term matches this description? Caller authentication and a fraudster watchlist. New customers stopped 20 May 2025. Support ended 20 May 2026.

Show the cited answer

Caller authentication and a fraudster watchlist. New customers stopped 20 May 2025. Support ended 20 May 2026. The term is Voice ID.

Amazon Connect Customer Voice ID end of support - Amazon Connect Customer AWS docs. last checked 2026-10

Question 2

Which term matches this description? The 4 Aug 2026 name for the feature previously called Amazon Q in Connect, which itself included Wisdom.

Show the cited answer

The 4 Aug 2026 name for the feature previously called Amazon Q in Connect, which itself included Wisdom. The term is Agent assist.

AWS History and Timeline regarding Amazon Connect - Overview, Functions, Features, Summary of Updates, and Introduction to Amazon Connect Customer | hidekazu-ko community. last checked 2026-10

Question 3

Which term matches this description? The 4 Aug 2026 name for Voice+. Priced at 0.01 USD per minute on top of the channel. Trial through 30 Nov 2026 is not billed.

Show the cited answer

The 4 Aug 2026 name for Voice+. Priced at 0.01 USD per minute on top of the channel. Trial through 30 Nov 2026 is not billed. The term is Live Sync.

Amazon Connect Customer Pricing Appendix - AWS AWS docs. last checked 2026-10

Sources and go deeper

sources.json