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Pitfalls that show up in every platform — Quiz

Question 1

Which term matches this description? An Avaya vector directory number. Map it to a phone number plus the flow that number starts.

Show the cited answer

An Avaya vector directory number. Map it to a phone number plus the flow that number starts. The term is VDN.

The voice channel in Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Question 2

Which term matches this description? Keeping the old platform and Connect both able to receive the number while you compare flows, reports, and failover.

Show the cited answer

Keeping the old platform and Connect both able to receive the number while you compare flows, reports, and failover. The term is Dual-run.

Set up Connect Customer Global Resiliency - Amazon Connect Customer AWS docs. last checked 2026-10

Question 3

Which term matches this description? The tested path back to the old platform or the other Region. A port without a rollback date is not a plan.

Show the cited answer

The tested path back to the old platform or the other Region. A port without a rollback date is not a plan. The term is Rollback.

Connect Customer service quotas - Amazon Connect Customer AWS docs. last checked 2026-10

Sources and go deeper

sources.json