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In-app, web, and video — Quiz

Question 1

Which term matches this description? 0.015 USD per minute per participant in the appendix, plus the voice charge. Video calling does not support VDI.

Show the cited answer

0.015 USD per minute per participant in the appendix, plus the voice charge. Video calling does not support VDI. The term is Video connection.

Agent workstation requirements for app, web, and video calling in Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Question 2

Which term matches this description? Proactive voice, SMS, or email. The name replaced high-volume outbound communications on 20 Jun 2022. Voice minutes are 0.045 USD on Connect Customer.

Show the cited answer

Proactive voice, SMS, or email. The name replaced high-volume outbound communications on 20 Jun 2022. Voice minutes are 0.045 USD on Connect Customer. The term is Outbound campaign.

Amazon Connect Customer Pricing Appendix - AWS AWS docs. last checked 2026-10

Question 3

Which term matches this description? Voice from a web or mobile widget. Audio is an extra 0.010 USD per minute on top of the voice service charge.

Show the cited answer

Voice from a web or mobile widget. Audio is an extra 0.010 USD per minute on top of the voice service charge. The term is In-app calling.

Amazon Connect Customer Pricing Appendix - AWS AWS docs. last checked 2026-10

Sources and go deeper

sources.json