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E911 for agents on the CCP — Worked example

  1. Validate. Chime API.
  2. Store. Agent profile.
  3. Whisper. If the dial string is 911 or 933.
  4. Notify. A task to security.
  5. Test. 933 only.

What usually goes wrong: Telling home agents to dial 911 on the CCP while the stored address is the headquarters.

Sources and go deeper

sources.json