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Glossary — Quiz

Question 1

Which term matches this description? The constraint native scheduling uses when an agent requests leave. It is not the same object as hours of operation.

Show the cited answer

The constraint native scheduling uses when an agent requests leave. It is not the same object as hours of operation. The term is Time-off rule.

Forecasting & agent scheduling in Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Question 2

Which term matches this description? The glossary is also a flashcard deck.

Show the cited answer

The glossary is also a flashcard deck. The term is Glossary (1).

Flow block definitions in the flow designer in Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Question 3

Which term matches this description? Ended features stay in the glossary so people can see the date.

Show the cited answer

Ended features stay in the glossary so people can see the date. The term is Glossary (3).

Flow block definitions in the flow designer in Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Sources and go deeper

sources.json