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Third-party recorders and live media — Quiz

Question 1

Which term matches this description? Sends live customer audio to Kinesis Video Streams for a third-party recorder or bot.

Show the cited answer

Sends live customer audio to Kinesis Video Streams for a third-party recorder or bot. The term is Start media streaming.

Flow block definitions in the flow designer in Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Question 2

Which term matches this description? Live audio for third-party recorders. Start media streaming opens it. Customer and agent audio are separate tracks.

Show the cited answer

Live audio for third-party recorders. Start media streaming opens it. Customer and agent audio are separate tracks. The term is Kinesis Video Streams.

Set up live media streaming of customer audio in Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Question 3

Which term matches this description? A third-party recorder in another account needs the stream ARN from the contact event and an IAM role that can read the stream.

Show the cited answer

A third-party recorder in another account needs the stream ARN from the contact event and an IAM role that can read the stream. The term is Cross-account KVS.

Set up live media streaming of customer audio in Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Sources and go deeper

sources.json