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IAM is not the security profile — Quiz

Question 1

Which term matches this description? One interaction: a call, chat, task, or email. A transfer usually creates another contact linked by PreviousContactId and NextContactId.

Show the cited answer

One interaction: a call, chat, task, or email. A transfer usually creates another contact linked by PreviousContactId and NextContactId. The term is Contact.

Connect Customer Flow language concepts - Amazon Connect AWS docs. last checked 2026-10

Question 2

Which term matches this description? The associate exam that best matches the AWS services a Connect design uses.

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The associate exam that best matches the AWS services a Connect design uses. The term is Solutions Architect - Associate.

AWS Certification - Validate AWS Cloud Skills - Get AWS Certified AWS docs. last checked 2026-10

Question 3

Which term matches this description? Date is from the Administrator Guide document history. Later announcements call it Amazon Connect Global Resiliency.

Show the cited answer

Date is from the Administrator Guide document history. Later announcements call it Amazon Connect Global Resiliency. The term is Timeline 2022-10-19: Global Resiliency.

Set up Connect Customer Global Resiliency - Amazon Connect Customer AWS docs. last checked 2026-10

Sources and go deeper

sources.json