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Get customer input is the Lex block — Quiz

Question 1

Which term matches this description? The bot service Get customer input calls. Connect stores intent and slots on the contact.

Show the cited answer

The bot service Get customer input calls. Connect stores intent and slots on the contact. The term is Lex V2.

Add an Amazon Lex bot to Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Question 2

Which term matches this description? Keypad tones. Get customer input and Store customer input read them. Lex can also consume them.

Show the cited answer

Keypad tones. Get customer input and Store customer input read them. Lex can also consume them. The term is DTMF.

Flow block definitions in the flow designer in Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Question 3

Which term matches this description? What Lex thinks the caller wants. The flow branches on it.

Show the cited answer

What Lex thinks the caller wants. The flow branches on it. The term is Intent.

Add an Amazon Lex bot to Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Sources and go deeper

sources.json