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Hours and overrides — Quiz

Question 1

Which term matches this description? The weekly schedule and time zone attached to a queue. Check hours of operation reads it. Overrides cover holidays.

Show the cited answer

The weekly schedule and time zone attached to a queue. Check hours of operation reads it. Overrides cover holidays. The term is Hours of operation.

Set the hours of operation and time zone for a queue using Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Question 2

Which term matches this description? Check hours before Set working queue.

Show the cited answer

Check hours before Set working queue. The term is Hours and overrides (1).

Set the hours of operation and time zone for a queue using Connect Customer - Amazon Connect Customer AWS docs. last checked 2026-10

Question 3

Which term matches this description? The queue selected by Set working queue. Transfer to queue uses it.

Show the cited answer

The queue selected by Set working queue. Transfer to queue uses it. The term is Working queue.

Flow block in Connect Customer: Transfer to queue - Amazon Connect Customer AWS docs. last checked 2026-10

Sources and go deeper

sources.json