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Streams is the supported way to embed the CCP — Quiz

Question 1

Which term matches this description? The amazon-connect-streams library. It embeds or replaces the CCP and listens to agent and contact events.

Show the cited answer

The amazon-connect-streams library. It embeds or replaces the CCP and listens to agent and contact events. The term is Streams API.

GitHub - amazon-connect/amazon-connect-streams: Amazon Connect Streams - a browser-based contact center integration API, typically with CRM systems. · GitHub community. last checked 2026-10

Question 2

Which term matches this description? Must allow the browser's ephemeral UDP range back in, or media fails even when 3478 is allowed outbound.

Show the cited answer

Must allow the browser's ephemeral UDP range back in, or media fails even when 3478 is allowed outbound. The term is Stateless firewall.

Set up your network to use the Connect Customer Contact Control Panel (CCP) - Amazon Connect Customer AWS docs. last checked 2026-10

Question 3

Which term matches this description? Supported browsers only. A locked-down browser without WebRTC permissions fails closed.

Show the cited answer

Supported browsers only. A locked-down browser without WebRTC permissions fails closed. The term is The CCP is a web app with a telephone inside (1).

How Contact Control Panel (CCP) uses WebRTC - Amazon Connect Customer AWS docs. last checked 2026-10

Sources and go deeper

sources.json