{
  "room": "ai-config",
  "title": "Turn on assist only where you can show the source",
  "last_checked": "2026-10",
  "sources": [
    {
      "title": "Flow block definitions in the flow designer in Connect Customer - Amazon Connect Customer",
      "url": "https://docs.aws.amazon.com/connect/latest/adminguide/contact-block-definitions.html",
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      "status": "verified"
    },
    {
      "title": "Amazon Q in Connect",
      "kind": "aws",
      "last_checked": "2026-10",
      "status": "confirm",
      "note": "Opened 2026-10. The link left this article and opened the Amazon Connect Customer guide home."
    },
    {
      "title": "Contact Lens for Amazon Connect is now generally available - AWS",
      "url": "https://aws.amazon.com/about-aws/whats-new/2020/07/contact-lens-amazon-connect-now-generally-available/",
      "kind": "aws",
      "last_checked": "2026-10",
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    },
    {
      "title": "Call centre - Wikipedia",
      "url": "https://en.wikipedia.org/wiki/Call_centre",
      "kind": "wikipedia",
      "last_checked": "2026-10",
      "status": "verified"
    }
  ]
}