{
  "room": "wfm-capacity",
  "title": "Hiring plans and scheduling plans",
  "last_checked": "2026-10",
  "sources": [
    {
      "title": "Capacity planning in Connect Customer - Amazon Connect Customer",
      "url": "https://docs.aws.amazon.com/connect/latest/adminguide/capacity-planning.html",
      "kind": "aws",
      "last_checked": "2026-10",
      "status": "verified"
    },
    {
      "title": "Forecasting in Connect Customer - Amazon Connect Customer",
      "url": "https://docs.aws.amazon.com/connect/latest/adminguide/forecasting.html",
      "kind": "aws",
      "last_checked": "2026-10",
      "status": "verified"
    },
    {
      "title": "Forecasting & agent scheduling in Connect Customer - Amazon Connect Customer",
      "url": "https://docs.aws.amazon.com/connect/latest/adminguide/forecasting-capacity-planning-scheduling.html",
      "kind": "aws",
      "last_checked": "2026-10",
      "status": "verified"
    }
  ]
}