# E911, the PSAP, and NG911

Study notes. Not vendor documentation and not legal advice.

- Wikipedia says Enhanced 911 automatically provides the caller's location to 911 dispatchers in North America, and that 911 is the emergency number in that region.
- It says the European Union has a similar system, E112, and that a vehicle call of that kind is called eCall.
- An incoming 911 call goes to a public safety answering point. The PSAP article says that call center receives landline, mobile, and VoIP calls for first responders.
- The E911 article says the dispatcher's computer receives a physical address for landlines or geographic coordinates for wireless.
- Next Generation 911, on its article, aims to update 911 in the United States and Canada so people can send text, images, video, and location to the PSAP. NENA identified the need in 2000, the article says.

Label three boxes: caller, network, PSAP. Write address or coordinates only in the sense the E911 article uses. Write confirm under any statute name this room marked missing.

