Roles on the floor

Who can do whatAgentTakes the contact from askill.UserSupervisorMay also belong to askill group.UserAdminBuilds campaigns,scripts, and users.UserDenyA report menu stayshidden without theVCCPermissionCall-variable edits needan explicit permission.UserAuditWrite the role next toevery login in theVCC

Separate the person from the permission.

Sources and go deeper