Not Ready is a real state
Timeout
Read
The TCPA record sits on
screen.
Agent
Stall
The preview timer ends.
Agent
State
The agent becomes Not
Ready.
Dialer
No
The external number is
not auto-dialed.
Dialer
See
Agent reports show the
state.
Report
Staff
Do not count that login
as a predictive
Admin
The dialer must not count these people.
Sources and go deeper
TCPA manual touch
.
community
. last checked 2026-10.
Generating standard reports
.
community
. last checked 2026-10.
Telephone Consumer Protection Act of 1991
.
wikipedia
. last checked 2026-10.