Play, Menu, digits, and voice
Press 2
Hear
Play or the menu prompt
speaks.
Caller
Wait
The module waits for a
digit or speech.
Menu
Press
Digit 2 arrives.
Caller
Take
Branch 2 runs.
Menu
Miss
Any other digit uses No
Match.
Menu
Store
Input can keep a ZIP in
a variable.
Next
The failure exit is part of the design.
Sources and go deeper
IVR modules
.
vendor
. last checked 2026-10.
Menu module
.
vendor
. last checked 2026-10.
XML web service IVR example
.
vendor
. last checked 2026-10.
RFC 4733
.
rfc
. last checked 2026-10.
Interactive voice response
.
wikipedia
. last checked 2026-10.