NLP in the IVR is not the same as Studio
Choose the block
Grammar
A small speech choice
inside the script.
Need
Voice
Voice Input or NLP.
Module
Bot
A Studio conversation.
Need
IVA
IVA Transfer plus a
task.
Module
Region
The task's portal
matches the domain.
Admin
Write
The design names the
block.
Admin
Do not swap the names.
Sources and go deeper
IVR modules
.
vendor
. last checked 2026-10.
Studio digital IVA with VCC
.
community
. last checked 2026-10.
Interactive voice response
.
wikipedia
. last checked 2026-10.