# ServiceNow releases are named

- Re-read before an upgrade.

## Sources and go deeper

- [Technical requirements PDF](https://documentation-be.five9.com/bundle/five9-technical-requirements/raw/resource/enus/five9-technical-requirements.pdf). vendor. last checked 2026-10. Fetched for this lab in October 2026. Re-read before you buy hardware or open a firewall.
- [ServiceNow Plus adapter](https://documentation.five9.com/bundle/servicenowadmins/page/crm-admins/ServiceNow/introduction/_ch-configuring-the-five9-plus-adapter-for-servicenow.htm). vendor. last checked 2026-10.
- confirm. Australia, Zurich, and Yokohama were the names in the PDF read for this lab. Confirm the current list before an upgrade. last checked 2026-10.