The rest of the named CRMs
A Zendesk ticket
Pop
The ticket should
appear.
Agent
Zendesk
The Zendesk adapter is
the one installed.
Adapter
Chapter
The Zendesk chapter is
the one opened.
Guide
Avoid
The Salesforce package
number is irrelevant.
Admin
WSS
The socket still has to
pass.
Proxy
Voice
Voice can work while the
ticket does not.
Agent
Do not share a package number across CRMs.
Sources and go deeper
Technical requirements PDF
.
vendor
. last checked 2026-10. Fetched for this lab in October 2026. Re-read before you buy hardware or open a firewall.
Web adapter requirements
.
vendor
. last checked 2026-10.