Screen pop down, voice up
Isolate
Ok
The agent hears the
caller.
Voice
Blank
No record.
Pop
WSS
The socket is tested.
Net
Chapter
The right guide is open.
CRM
Popup
The profile's pop-up
control is checked.
Profile
One
One change, then a test
call.
Fix
Split the paths.
Sources and go deeper
Technical requirements PDF
.
vendor
. last checked 2026-10. Fetched for this lab in October 2026. Re-read before you buy hardware or open a firewall.
Campaign profiles
.
vendor
. last checked 2026-10.
Web adapter requirements
.
vendor
. last checked 2026-10.
RFC 8446, TLS 1.3
.
rfc
. last checked 2026-10.
RFC 6455, The WebSocket Protocol
.
rfc
. last checked 2026-10.