Prompts before the script
A greeting reaches the caller
Record
Add the prompt in the
library.
Admin
Play
The Play module points
at it.
IVR
Menu
The Menu module plays
its own prompt.
IVR
Skill
A separate greeting can
live on the skill.
Admin
Run
The campaign must be
running or inbound
IVR
Check
Listen in the script,
not only in the file
Admin
Record the file before the module names it.
Sources and go deeper
Planning your implementation
.
vendor
. last checked 2026-10.
Skill groups
.
vendor
. last checked 2026-10.
Interactive voice response
.
wikipedia
. last checked 2026-10.