The module list is the vocabulary
Open the script folder
Folder
IVR scripts live in the
administrator tree.
Admin
Edit
Open the script.
Script
Add
Add a module by its
published name.
Script
Connect
Branches leave Menu,
If/Else, or Case.
Script
End
Skill Transfer completes
when an agent answers.
Script
Export
This bench's JSON is not
a VCC import file.
Script
Use a name from the chapter.
Sources and go deeper
IVR modules
.
vendor
. last checked 2026-10.
Skill Transfer functions
.
community
. last checked 2026-10.
Interactive voice response
.
wikipedia
. last checked 2026-10.
confirm
. Some third-party notes mention a hangup behavior. It is not in the modules chapter quoted here. last checked 2026-10.