CRM, UC, and the desktop are three contracts
One pane is blank
Ok
The caller is heard.
Voice
Adapter
The adapter process is
checked.
Card
App
The UC client is checked
separately.
UC
Bw
320 kbps is in the
budget if the app is
UC
On
Assist is either enabled
or it is not.
Assist
Word
The ticket uses one
product name.
Admin
Blank is not one disease.
Sources and go deeper
Technical requirements PDF
.
vendor
. last checked 2026-10. Fetched for this lab in October 2026. Re-read before you buy hardware or open a firewall.
APIs and SDKs
.
vendor
. last checked 2026-10.
Agent Desktop
.
vendor
. last checked 2026-10.