Three campaign types · Visual

Which object do you create?InboundA DNIS, a runningcampaign, an IVR script.DesignerOutboundA list, a dialing mode,agents in skills.DesignerAutodialA list plus prompts andan IVR path.DesignerRunInbound answers onlywhile the campaign runs.VCCBlendStaff agents on bothinbound and outboundDesignerRefuseDo not look for acampaign type calledVCC

Three types in the admin roadmap. Blended is an operating description.

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