Do-not-call is a list, and a module · Visual
Caller says do not call
Request
The caller asks to be
removed.
Caller
Menu
A digit or speech branch
catches it.
IVR
Set DNC
The module is the
documented action.
IVR
Stop
Further dialer attempts
must honor the list.
List
Disposition
A code alone is a label
unless you know it
IVR
Report
Do Not Call is a
standard report
List
Do not assume a comment field updates the DNC list.
Sources and go deeper
IVR modules
.
vendor
. last checked 2026-10.
Outbound product page
.
vendor
. last checked 2026-10.
Generating standard reports
.
community
. last checked 2026-10.
Interactive voice response
.
wikipedia
. last checked 2026-10.
confirm
. Public pages do not spell out, in one paragraph, whether a custom disposition named DNC writes the same list as the Set DNC module. Confirm in your domain. last checked 2026-10.