The script is the inbound product · Worked example
One script, three exits
Sketch greet, skill, and voicemail.
- Name the greeting
- Name the skill
- Name the overflow
There is no module pretending to run after the agent is connected.
- Script after agent connect? Complete.
- Long queue options? Voicemail and third-party forward.
- Priority? Supported in the inbound topic.
- Branching? In the IVR script.
Sources and go deeper
- Inbound campaigns. vendor. last checked 2026-10.
- Skill Transfer functions. community. last checked 2026-10.
- Interactive voice response. wikipedia. last checked 2026-10.
- confirm. A post-call survey exists as a campaign-admin topic title in the docs tree. This lesson does not describe its screens. Open that topic before you design one. last checked 2026-10.