Profiles filter the list the agent sees · Visual
A filtered morning list
Filter
The profile keeps
today's time zone or
Admin
Assign
Advanced mode attaches
that one profile.
Admin
Mode
Penetration walks
number1 across the
Dialer
Skip
Rows the filter excluded
never dial.
Dialer
Swap
A workflow can change
the profile at noon.
Admin
ANI
The caller ID follows
the profile override.
Dialer
Both touch the list. They do different jobs.
Sources and go deeper
Campaign profiles
.
vendor
. last checked 2026-10.
List dialing modes
.
community
. last checked 2026-10.
ITU-T E.164, international public telecommunication numbering
.
standard
. last checked 2026-10.