Preview lets the agent read first · Quiz

Preview is aimed at Maximum overdial Reading the relationship before the call 911 location Matrix exports

Preview and TCPA manual touch are Identical Related, but manual touch removes automatic dialing Both inbound types Both codecs

Abandon caused by extra lines is The point of preview Not the preview design, because you do not stack lines per agent Required by the FTC page in this lab A skill setting

CRM history on the product page is Hidden until wrap Part of why you pick preview Illegal A JRE feature

A preview campaign still needs No list A list, a running campaign, and agents Only a DNIS Only WEM

Sources and go deeper

Dialer product page. vendor. last checked 2026-10.
Outbound product page. vendor. last checked 2026-10.
TCPA manual touch. community. last checked 2026-10.
Telephone Consumer Protection Act of 1991. wikipedia. last checked 2026-10.