Autodial is the IVR's outbound · Worked example
Reminder or conversation
Label three call types as autodial or preview.
- Appointment reminder
- Collections with a note to read
- Outage notification
The collections call is preview.
- Planning extras? Prompts and IVR.
- Needs a list? Yes.
- Skill tab? Outbound Skills.
- Read-first alternative? Outbound preview.