After-call work feeds the next dial · Visual
The call ends
Code
A disposition is set.
Agent
Remember
Final or retry is now
stored.
Dialer
Wrap
The agent is not free
yet.
Agent
Wait
Inbound pause may add a
breath.
Queue
Free
Only then is the person
predictable.
Agent
Next
The next outbound uses
the stored code.
Dialer
Do not add them into one number.
Sources and go deeper
Managing campaign dispositions
.
vendor
. last checked 2026-10.
Pause before transfer
.
community
. last checked 2026-10.