IVA, foreign scripts, DNC, and leaving the platform · Visual A bot, then a person Language The language module sets the prompts. IVR IVA IVA Transfer calls the task. IVR Contain The bot finishes, or it does not. Studio Skill A later Skill Transfer is the human path. IVR DNC A removal uses Set DNC, not the bot. IVR Leave Third party is a different exit. IVR
Name the module.
Sources and go deeper IVR modules . vendor . last checked 2026-10.Studio digital IVA with VCC . community . last checked 2026-10.Interactive voice response . wikipedia . last checked 2026-10.confirm . Public pages describe IVA Transfer and a digital ChatBot integration separately. This lab does not claim they share one property sheet. last checked 2026-10.