The tab is named backwards on inbound · Quiz

Inbound skills tab is named Inbound Skills Outbound Skills ANI Pause

That is the published name.

Ready agents on the wrong tab Still get the call Do not Get 911 instead Change the list mode

The campaign is not pointing at them.

Autodial uses The outbound campaign Skills tab Outbound Skills No skills ever Only Default always

The topic groups autodial with inbound.

The fix is A new codec The other tab A JRE update A frame header

Move the assignment.

This is documented in A rumor The skill groups topic RFC 3261 The Credly badge

It is one of the first facts on that page.

Sources and go deeper

Skill groups. vendor. last checked 2026-10.
RFC 3261, SIP: Session Initiation Protocol. rfc. last checked 2026-10.

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