The agent should not need a second login · Worked example
One path
Say where an agent requests time off on your paper floor.
- Plus or the CRM
- The schedule updates
- The dialer count updates
There is no mystery URL.
- Time off in Plus? Named.
- Shift bidding? Named, rules not copied here.
- Bid without a schedule change? The dialer never sees it.
- Second login? Connector probably unused.