IVA and GenAI · advanced · 12 min full read
The modules chapter includes a Natural Language Processing module and Voice Input, and it also includes IVA Transfer. They are different blocks. NLP inside a script is not automatically a Studio task, and a Studio task is not automatically the NLP module.
Pick the block that matches the design. If the work is a Studio bot with a task key, use IVA Transfer and the Studio article. If the work is a grammar in the IVR, use the IVR module and its own properties.