CRM integrations · practice · 12 min full read
Dynamics 365, Zendesk, Oracle, NetSuite, and Epic are in the same Plus adapter list as Salesforce and ServiceNow. The PDF does not give this lab a package number for each of them. Absence of a number here is not absence of an adapter.
Treat each one as its own guide chapter. A Zendesk pop that fails is not fixed by a Salesforce package upgrade.