Screen pop down, voice up · Visual
Isolate
Ok
The agent hears the
caller.
Voice
Blank
No record.
Pop
WSS
The socket is tested.
Net
Chapter
The right guide is open.
CRM
Popup
The profile's pop-up
control is checked.
Profile
One
One change, then a test
call.
Fix
Split the paths.
Sources and go deeper
Technical requirements PDF
.
vendor
. last checked 2026-10. Fetched for this lab in October 2026. Re-read before you buy hardware or open a firewall.
Campaign profiles
.
vendor
. last checked 2026-10.
Web adapter requirements
.
vendor
. last checked 2026-10.
RFC 8446, TLS 1.3
.
rfc
. last checked 2026-10.
RFC 6455, The WebSocket Protocol
.
rfc
. last checked 2026-10.