Glossary. Forecast: The WFM page's base for staffing: multiskill, multichannel, several algorithms it does not name. Workforce management
Sister technologies. Salesforce IVR module. A script module, including SFDC Einstein. Different from the desktop adapter. IVR modules
Config. Write the PDF facts and the practitioner note on two lines.
Troubleshooting. The PDF was never opened. Test G.711. Treat 20 ms as an unproven extra.
Cross-platform bridge. A mapping to another PBX or contact center is a teaching bridge. It is not an import button.
Future hook. The guide's cloud endpoint stays unset. Confirm before relying on a dated catalog or a case-study number.