The call log is a window, not an archive · Learn it in 5 minutes
APIs and reporting · practice · 12 min full read
The call log report is the place people look for one call. The community article on filters, dated 14 July 2026, describes a window of about 60 days unless retention has been extended.
- Separate the call log window from audio retention
- Date the article you are quoting
Data-retention terms are a different clock: VCC audio is the sooner of 30 days, a successful SFTP or FTP offload, or the contract. A report row and a recording file do not expire on the same day. Say which one you mean.
Sources and go deeper
- Call log filters. community. last checked 2026-10. Community article dated 14 July 2026.
- Data retention. vendor. last checked 2026-10.
- Call log reports chapter. vendor. last checked 2026-10.
- confirm. The 60-day call log window is from a community article dated 14 July 2026. Confirm the current window before you promise it. last checked 2026-10.