There is no import button · Learn it in 5 minutes

From UCCX and UCCE · foundation · 12 min full read

This track is a teaching bridge. Five9's public pages name Cisco as a SIP gateway type. They do not publish a wizard that reads a UCCX script or a UCCE dial plan and emits a domain.

Call this track a teaching bridge

Start from the Five9 planning order

The planning order still applies on the Five9 side: skills, users, lists, dispositions, profiles, then campaigns. A cutover that starts by 'moving the script' skips the objects the script will name.

Sources and go deeper

Planning your implementation. vendor. last checked 2026-10.
SIP trunk options chapter. vendor. last checked 2026-10.
Technical requirements PDF. vendor. last checked 2026-10. Fetched for this lab in October 2026. Re-read before you buy hardware or open a firewall.
RFC 3261, SIP: Session Initiation Protocol. rfc. last checked 2026-10.
confirm. Five9 publishes Cisco as a SIP gateway type. This lab did not find an official UCCX or UCCE migration wizard. Mappings below are instructional. last checked 2026-10.